Southland Roots Co.

Thank you for shopping with Southland Roots Co.! We are excited to send your monthly Box Club surprises your way.

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Monthly Box Club Shipping

• Southland Roots Co. subscription boxes are shipped during the first week of each month.
• Your $30 monthly subscription payment is processed on the 1st of each month, and your box will be prepared and shipped shortly after.

First Box Information

The Southland Roots Co. Box Club website opens for memberships on October 1st. The first Box Club box will be the December 1st box.

Shipping Time

Once your order has shipped, delivery times may vary depending on the shipping carrier and your location. Southland Roots Co. is not responsible for delays caused by the shipping carrier, weather, holidays, or circumstances outside of our control.

Shipping Address

• Please make sure your shipping address is correct when joining the Box Club. Southland Roots Co. is not responsible for packages sent to an incorrect or incomplete address provided by the customer.
• If you need to update your shipping address, please contact us as soon as possible before your box ships.

Lost or Damaged Packages

• Lost/Stolen Packages: Once a package has been shipped and accepted by the carrier, Southland Roots Co. is not responsible for packages that are lost, stolen, or delayed in transit. If your package shows as delivered but you cannot locate it, please contact the shipping carrier directly.
• Damaged Packages: If your package arrives damaged, please contact us promptly and provide photos of the damaged package and contents so we can review the situation.

Shipping Costs

Shipping costs are added to the monthly $30 Box Club subscription unless otherwise stated.