1. Box Club Membership

The Southland Roots Co. Box Club is a monthly subscription that includes a surprise item or items selected specifically for our members.

Subscription Price: $30 per month + applicable shipping and taxes.

Each month's box will feature a new design or product selected by Southland Roots Co.

2. When You Are Charged

• Your subscription payment will be automatically charged to your selected payment method on or around the 1st of each month.
• By joining the Box Club, you authorize Southland Roots Co. and its payment processor to automatically charge your payment method for each monthly subscription until you cancel.

3. First Box

• The Southland Roots Co. website will open for Box Club memberships on October 1, 2026.
• The first Box Club box will be the December 1, 2026 box.
• Joining during the October enrollment period does not mean your first box will ship in October. Please review the website at the time you join for the current first-box information.

4. Shipping

• Monthly boxes are scheduled to ship during the first week of each month.
• Shipping times may vary due to production schedules, holidays, weather, carrier delays, or other circumstances outside of our control.
• Customers are responsible for providing a correct and complete shipping address.

5. Surprise Box Items

• Box Club products are intended to be a surprise.
• The specific item, design, color, or style included in a box may not be announced before the box is shipped.
• Box Club designs may be produced as limited releases and may not be made again after that month's box.

6. Cancellation

• You may cancel your subscription at any time through the available cancellation options on our website.
• To avoid being charged for the next month's box, you should cancel before the next scheduled billing date.
• If your monthly payment has already been processed, canceling your subscription will generally stop future charges but will not automatically refund the payment that has already been processed.

7. Failed Payments

If your payment method is declined or otherwise unable to process your monthly payment, your subscription or shipment may be delayed, paused, or canceled until the payment issue is resolved.

Please keep your payment information current.

8. Changing Your Shipping Information

If you move or need to update your shipping address, please make the change before your next box is processed.

Southland Roots Co. is not responsible for boxes shipped to an incorrect address that was provided by the customer.

9. Refunds

Because Box Club items are prepared specifically for subscribers and may be limited-release products, monthly subscription payments are generally non-refundable once processed.

For information about damaged, defective, or incorrect items, please review our Refund & Return Policy.

10. Subscription Changes

Southland Roots Co. reserves the right to change the Box Club price, shipping charges, products, shipping schedule, or other subscription details.

If a change materially affects your subscription, we will provide notice when required.

11. Ending the Box Club

Southland Roots Co. reserves the right to suspend or cancel a subscription when necessary, including for failed payments, suspected fraudulent activity, misuse of the website, or other circumstances permitted by law.

If Southland Roots Co. cancels a subscription after a payment has been processed and a refund is appropriate, the customer will be notified.

12. Contact Us

If you have questions about your Box Club subscription, billing, cancellation, or monthly box, please contact us through our website.

Southland Roots Co.

www.southlandroots.com